30-Day Money Back
Contact us within 30 days and we'll give you a full refund. Checkout our refund policy here
Magento 2 Login As Customer Extension 
Log in to customer accounts from backend in one click
Extension has been verified successfully by Magento Marketplace
Magezon guarantee all products have to meet the requirement of developing extensions according to Extension Quality Program on Magento Marketplace. The program is powered by Magento expertise, development guidelines, and verification tools.
Passing the verification confirms the best coding structure, performance, scalability, and compatibility with Magento 2 core of the extension.
The EQP program consists of 3 review processes including Business Review, Technical Review and Marketing Review. The Technical Review is the toughest one with careful checklist:
- Check Code Quality/Syntax
- Check for Viruses and Malware
- Check for Plagiarism
- Verify that Product Installs Correctly
- Verify that Varnish Works Correctly
- Quality Assurance: Pass Manual QA
EQP explanation can be found in this official blog post from Magento. View Login As Customer on Magento Market Place
Magento 2 Login As Customer gives admins the ability to log in to customer accounts from the backend in one click without the necessity to request username and password from customers. Therefore, the admins can resolve any issue related to customer accounts or purchasing process quickly and efficiently.
Community Edition: 2.0.x, 2.1.x, 2.2.x, 2.3.x, 2.4.x
Enterprise Edition: 2.0.x, 2.1.x, 2.2.x, 2.3.x, 2.4.x
Live Demo
30 days money back
FREE lifetime updates
90 days free support
Why Choose Magento 2 Login As Customer?
Sometimes customers have to face unexpected issues related to their accounts or during the purchasing process. To give them the fastest and most effective support, nothing is better than you being able to access their accounts. With Login As Customer for Magento 2, this is totally possible.
Build Professional Customer Support
You can log in to customer accounts quickly without the need to request username and password. In just one click, you will be instantly redirected to My Account page with full information of a customer. This makes it easy to find and resolve any issues related to user account data or make necessary changes to these data on the user’s behalf.
Bring An Awesome Shopping Experience
With full access to customer accounts, you are also able to directly assist customers with problems arising when they place orders or check out. Their purchase journey, therefore, will become smooth, which helps reduce the checkout abandonment rate and increase sales.
Optimize Store Performance
By acting like a real customer, it’s easy to get a deeper insight into how your store performs from the users’ point of view and optimize its performance to improve a better user experience.
Log In To Customer Accounts In One Click
From the backend, admins can log in to a customer’s account from 4 positions:
- Customer grid page
- Customer view pages
- Order grid page
- Order view pages
Simply click the Login As Customer button to go to My Account page with the same access capabilities as the customer.
Track And Record All Login Actions
Any login action will be recorded in a separate Login as Customer Logs section for easy management and tracking.
In this section, you can view such data as customer ID, customer email, admin ID, admin name as well as when the login action takes place.
It’s also possible to delete any login data from the grid and export them to CSV or Excel XML files for further use.
Limit Login Permission To Specific Sub-admin Users
If your website has multiple sub-admin users, you can restrict login permission so that only specific users are given the ability to:
- Enable/Disable the extension
- Log in to customer accounts
- Access login logs
Feature Full List
Ultimate Magento 2 Login As Customer
- Log in to customer accounts in one click from:
- Track and record all login actions:
- Give specific sub-admin users permission to:
- Customer grid page
- Customer view pages
- Order grid page
- Order view pages
- Record in a separate log section
- Delete any login logs
- Export log data to CSV or Excel XML files
- Enable/disable the extension
- Log in to customer accounts
- Access login logs
Others
- No core code changes
- 100% open-source
- Easy to install
- User-friendly interface
- 30-day money back
- Free lifetime updates
Release Notes
New Update (released on June 6th, 2024)
- Compatible with Magento 2.4.7
Version 1.0.1 (released on May 8th, 2023)
- Compatible with Magento 2.4.6
New Update (released on Aug 20th, 2020)
- Compatible with Magento 2.4.0
Version 1.0.0 (released on Jun 22nd, 2020)
- Initial Release
Frequently Asked Questions
Do you have any questions about Login As Customer? See the list below for our most frequently asked questions. If your questions are not listed here, please contact us.
Feature FAQs
To install this extension, please refer to Magento 2 Login As Customer Installation Guide for detailed instructions. It will take you just a few minutes to install our extension.
Yes, all of these data will be kept safe.
Support FAQs
To get support for installation, you need to pay $50 per product. You can pay for installation fee while adding a product to cart from its detail page by ticking Installation Support + $50.00 in the Additional Services block. Or purchase installation support separately from this page.
After finishing your purchase, please submit a ticket and we're ready for help within 24 hours. Don't forget to include the following information in your ticket:
-
Order ID
-
SSH account & admin account
Absolutely. Magezon offers you free lifetime updates and 90-day free support.
After 90 days, you need to pay an extra fee for our support. However, we believe that 90 days is enough for you to install, run and use our extension properly on your website.
If you have any questions or need any support, feel free to contact us via the following ways. We will get back to you within 24 hours after you submit your support request.
- Submit contact form.
- Email us at support@magezon.com.
- Submit a ticket.
- Contact us through Skype.
- Contact us via live chat on our website.
Related Magento2 Extensions
Why Choose Magezon® 2 Extensions ?
Come with a full service package, extensive documentation and excellent support.
Lifetime Free Updates
Instantly get notified by e-mail once a new version is released.
90-Day Free Support
90 days of troubleshooting support and bug fixes for free.
Installation Support
Helping you to use our extension is the fastest.
High Quality Code
All our extension are of top quality and come with well-commented code.
Extensive Documentation
All extensions come with a detailed PDF and online user manual.