Magezon Page Builder - Contact us page
Shape the contact us page yourself, in minutes
Introduction
Your customers may need to get help even before buying the products. So, where will they go? Of course, it's the contact page.
They want to get ways that are possible to rectify their situations quickly. Thus, there're some requirements for a perfect contact page that need to be considered.
What should be shown on this page
Personality and branding
Carefully select the visual symbols and tone of voice that fits your brand. Make sure they are displayed in the most seeable block.
Clear contact methods
Phone number, email, links to live chat, ticket or a form to fill in. Everything should be clear and easy to touch. Make them float on the viewport while customers scrolling down the page is also a good idea.
Social media accounts
User may feel more convenient contacting via a social platform like facebook, twitter or Instagram. Be up to date if your target customers are almost youngsters.
Additional elements
They are not always necessary, but have their own perks!
Dividing contact methods
Showcase if you have different contacts for support and sales. This way, you give your customers the feeling of professionals service as you have specific support for each issue.
Clear location
Put your location at the heady or footer of the page. Make it as clear as possible. Add a map if possible to provide better direction for your customers.
Using this page builder to add a map.
What makes a Contact Us Page perfect?
Easy to find Contact Us Page
- Use common phrasing. Something along with the classical lines as “Contact Us”, “Support”, or “Help” is easy for everyone to understand.
- Set link in a commonplace. Try to put your link in the header as it's the best place. However, if it doesn't fit your site style, make the footer link big and seeable. It's still easy to navigate.
As simple as Possible
Some small businesses prefer using forms to handle supporting service. Here's our advice to make it clearer and easier for your visitors:
The forms should be short and precise. Obviously, we all know we need detailed information about the problems in order to solve it completely. However, just focus on the main things and don't waste your customers' time.
Design the form simply or just use the classical form. Have no idea how to create a form? Try this simple form builder.
Show your Names and Pictures
Nobody wants to interact with faceless businesses. So, never be a faceless business when they’re trying to get in contact with you!
For example, look how Zapier features real, smiling faces on their “Contact Us” page.
Inform the Response time
It's natural that you can not handle all the requests at the same time. Your customers don't like waiting without knowing when they will get the solution. Hence, be sure never completely leave your customers hanging. At least give them a rough idea of the time for the response.
FAQs
Of course, Magezon Page Builder supports 50+ elements, you can add anything of your wish.
Testimonials
- Billie MeadRE: Magezon Page Builder - Adobe Commerce Version Had some growing pains, but the company as a whole has bent over backwards to work with us and get issues sorted out. Remember, no software project this large is going to be perfect, on every system, for every configuration. But before you jump the ... View moreRE: Magezon Page Builder - Adobe Commerce Version Had some growing pains, but the company as a whole has bent over backwards to work with us and get issues sorted out. Remember, no software project this large is going to be perfect, on every system, for every configuration. But before you jump the gun, give them a chance to work with you and figure out if you have any problems. They have always been very communicative and many times email me to remind me they are standing by to help. We love the Page Builder, it is BY FAR the best available for Magento 2. It has the most features, is extendable and even is slowly becoming Hyva Theme compatible. Try the free version, you will not be disappointed and I promise, you will upgrade to a paid version as you will love it so much!
- brwtxThis completely changes the way we work with Magento. This is closer to a Wordpress design process where we can all site around a screen trying 100 different configurations until we get the page exactly the way we want. We have a few Wordpress devs who are completely lost with Magento. Literally 5 ... View moreThis completely changes the way we work with Magento. This is closer to a Wordpress design process where we can all site around a screen trying 100 different configurations until we get the page exactly the way we want. We have a few Wordpress devs who are completely lost with Magento. Literally 5 minutes after installing this they were creating pages like they had been doing it for years. We can drop elements onto the page like any Wordpress site - Sliders, Product Grids, Testimonials, Twitter Feed, Video Player, etc. . We can add custom HTML, and Javascript, other blocks and Magento widgets. It works perfectly with our Porto theme. All of the normal Magento functionality is still there. We had a question about something we didn't see covered in their user guide. We submitted a ticket and within an hour one of their developers got on Skype with us and walked us through the process. Best support experience I've had with a developer so far. Absolutely incredible extension. This completely changes how we are going to work with Magento. I can't recommend it enough.
- Bo WellsI cannot recommend Magezon highly enough. We're using their extensions for our Magento 2 site. Instead of spending days or weeks trying to develop CMS or product pages the traditional way we can have them online in minutes. The frontend development process has changed to an experience that is very ... View moreI cannot recommend Magezon highly enough. We're using their extensions for our Magento 2 site. Instead of spending days or weeks trying to develop CMS or product pages the traditional way we can have them online in minutes. The frontend development process has changed to an experience that is very close to Wordpress development with the various page builders. We are using their Page Builder, Product Builder, Blue Forms builder, Header & Footer Builder, and Ninja Menu products along with a few plugins. We've also had some custom development done by them a few times now. That experience was great. They really go out of their way to make sure they deliver what you expected. If I listed my favorite companies to work with over the last 30 years in IT, they would be near the top.
- Pierre BrunExcellent reactivity, we bought CMS revision module and got a premium support from Magezon. Being Million+ customer business using Magento ecommerce & Magezon, I recomand Magezon... View moreExcellent reactivity, we bought CMS revision module and got a premium support from Magezon. Being Million+ customer business using Magento ecommerce & Magezon, I recomand Magezon*****
- Dhanraj RajashekarI work as a consultant. After reviewing several extensions for Magento 2 solutions, I narrowed down to Magezon Pagebuilder for our requirement. This was about 2 years ago. Since then we have opted to go for more extensions from Magezon. Their support and customer service is brilliant!. High ... View moreI work as a consultant. After reviewing several extensions for Magento 2 solutions, I narrowed down to Magezon Pagebuilder for our requirement. This was about 2 years ago. Since then we have opted to go for more extensions from Magezon. Their support and customer service is brilliant!. High quality extensions and easy documentation. I highly recommend Magezon.
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