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Magento 2 FAQ Extension 
Build informative and SEO-friendly FAQ pages
Extension has been verified successfully by Magento Marketplace
Magezon guarantee all products have to meet the requirement of developing extensions according to Extension Quality Program on Magento Marketplace. The program is powered by Magento expertise, development guidelines, and verification tools.
Passing the verification confirms the best coding structure, performance, scalability, and compatibility with Magento 2 core of the extension.
The EQP program consists of 3 review processes including Business Review, Technical Review and Marketing Review. The Technical Review is the toughest one with careful checklist:
- Check Code Quality/Syntax
- Check for Viruses and Malware
- Check for Plagiarism
- Verify that Product Installs Correctly
- Verify that Varnish Works Correctly
- Quality Assurance: Pass Manual QA
EQP explanation can be found in this official blog post from Magento. View FAQ on Magento Market Place
Magento 2 FAQ Extension is a powerful tool for store owners to create informative and SEO-friendly FAQ pages. It allows customers to search questions using the search box or FAQ lists and get the right answers instantly. Through it, your online store can increase users' experience and their satisfaction.
- Create and customize FAQ pages
- Search questions instantly by using keywords
- Question helpfulness rating
- Create and assign questions to categories & tags
- Show FAQs tab on the product page
- SEO-friendly FAQ pages
- Allow customers to submit their questions
- Fully responsive design
- Other stunning features
- Fully compatible with: Magezon Page Builder and Single Product Page Builder
Community Edition: 2.0.x, 2.1.x, 2.2.x, 2.3.x, 2.4.x
Enterprise Edition: 2.0.x, 2.1.x, 2.2.x, 2.3.x, 2.4.x
Live Demo
30 days money back
FREE lifetime updates
90 days free support
Create And Customize FAQ Pages
With Magento 2 FAQ Extension, you are free to customize the FAQ pages interface. Add your desired banner image, loading icon, and choose theme color for FAQ pages with one single click. You also can edit title & subtitle for the banner!
Besides, Magento 2 FAQ module supports 4 eye-catching layouts for FAQ Homepage. Feel free to choose your desired layout!
You can also upload the icon for categories from the backend to make each of them have unique look!
Search Questions Instantly By Using Keywords
The instant search box allows customers to enter keywords to find out the questions and get the answers.
Our Magento 2 FAQ extension will automatically select all the questions which includes these keywords.
So customers can save their time in searching basic questions and your online store can enhance their satisfaction.
Question Helpfulness Rating
The feature allows customers to evaluate the helpfulness of the question in the question detail page. It will help to increase the credibility for your FAQs.
Also, you can enable/disable customers to vote for question's helpfulness.
You can decide the number of likes & dislikes of each question from the backend.
Create And Assign Questions To Categories & Tags
With Magento 2 FAQ extension, you are able to create unlimited questions, categories, and tags in the backend. Then divide the questions by suitable categories or tags.
Through it, you will let customers quickly and easily find the necessary information based on categories and tags.
Show FAQs Tab On Product Page
Magento 2 FAQ Extension allows you to add FAQs tab on any product page.
You can create and assign questions to the related product. Then these questions will display in the product page that you have assigned.
So it will help customers have the most convenient shopping experience.
SEO-Friendly FAQ Pages
You can change URLs for FAQ homepage, category page, tag page, question detail page, and search result page to make it more friendly to search engines.
Besides, you can edit meta title, meta keywords, meta description for each FAQ page. So that it will boost search engine optimization.
Magento 2 FAQ extension is also integrated with Magento default XML Sitemap which can achieve better SEO results.
Allow Customers To Submit Their Questions
With our Magento 2 FAQ Extension, both visitors and registered customers can submit their questions on the question detail page and product page if they can't find any of their wanted questions.
The admin will receive a notification about the new question through email. Also, the detailed information about the author will be automatically updated when they submitted their questions.
Fully Responsive Design
The FAQ pages created by our Magento 2 FAQ Extension work great on any screens from desktop, tablet to mobile phone. No matter what device your customers are using, the FAQ pages will always display perfectly.
Other Stunning Features
More amazing features that make Magento 2 FAQ Extension outstanding!
Place FAQs anywhere using FAQ block
By using Widget, you can place your FAQ block on any place of your Magento 2 online store.
Social Sharing
Enable customers to share the question and answer on their social media.
Restrict FAQs
You can limit the number of existing questions that will be displayed in the category page, tag page, and search result page.
FAQ Statistics
Admin can view the report for a specific question easily in the backend. The report includes the number of views, shares, likes, and dislikes of the question.
List FAQs with paging feature
This feature enables you to manage and display all the question in many pages. Thus, you don’t have to clutter them all into a single page.
Use Tags
Tags will help your customers instantly find the information they are looking for. Customers just need to choose their desired tag.
Fully Compatible With
Magezon Page Builder
You can use 50+ elements of Magezon Page Builder to build your FAQ question page.
Single Product Page Builder
We have Single Product Page Builder that allows you to create any product page layout. All you need to do is add 2 elements FAQ related question and FAQ question form to the product page.
Amazing Aftersales Support & Tutorials
Premium Online Support
Magezon is offering top class online support to handle all your requests. All your requests will be resolved within 24 hours.
Knowledge Base and Video Tutorials
We provide Video Tutorials with visual guidance for using the extension. Besides, you can use User Guide for every tiny detail.
LifeTime Updates Free of Charge
We guarantee that you don’t have to pay for any Magento 2 FAQ Extension update. Make a one-time payment and you will get FREE lifetime updates.
Feature Full List
General Configuration
- Enable/disable module
- Ability to set the title & subtitle for FAQ pages
- Choose a theme color for FAQ pages
- Allow add banner image for FAQ pages
- Allow add loading icon for FAQ pages
- Allow showing question voting
- Allow showing question sharing
- Restrict the maximum number of characters of an answer on FAQ pages
- Select page layout for the FAQ Homepage
- Restrict the maximum number of questions displaying on per page
- Enable/Disable FAQ link on the footer, navbar, top menu
- Enable/Disable ajax search
- Allow showing question view
- Allow showing question tags
- Allow showing question categories
- Support 2 themes for FAQ homepage
- Show/hide question submit form on question page & product page
- Show/hide totals questions of each category on homepage
- Support reCaptcha
- Allow to customize both admin email notification template and user email notification template
Product page config
- Ability to show FAQ on product tabs
- Ability to set the tab title
- Restrict the number of questions shown per page
Manage Categories
- Set name for a category
- Change URL for the category page
- Enable/Disable category
- Allow to write short description for category
- Enable/Disable categories path for question URLs
- Select an icon and position the category
- Configure SEO for the category page
- Show/Hide categories in FAQ link on Navbar
- Customize text color & background color
- Choose related questions
- Display categories to restricted store views
Manage Questions
- Enable/Disable question
- Set position for the question
- Assign a question to categories & tags
- Set rating for the question
- View statistics: Views, Shares, Likes and Dislikes
- Change URL for each question
- Display questions to restricted store views
- Display questions to restricted customer groups
- Configure SEO for the question page
- Choose related products
Manage Tags
- Enable/Disable tag
- Customize text color & font size
- Change URL for the tag page
- Configure SEO for the tag page
- Choose related questions
SEO Performance
- XML Sitemap
- Canonical tags
- Permalink settings
- Meta title, Meta keywords, Meta description
- SEO-friendly URL key
- Default Robots (Index, Follow link)
Integration & Compatibility
- API Supported
- Support GraphQL
- Compatible with Magezon Page Builder
- Compatible with other third-party Extensions
For Customers
- Search for questions and answer easily with the instant search box
- View questions in a well-organized FAQ home page
- Click on a category & tag to read all related questions and answers
- Click on a question to view a short/full answer
- Click on Read more to see question details
- Vote helpfulness for each question
- Share questions/answers on some social channels
- Allow to submit question
- Enable to see categories of each relevant question when searching on search bar
Others
- Save searching history of customers in backend
- 100% responsive
- No core code changes
- 100% open-source
- Easy to install
- User-friendly interface
- 30-day money back
- Free lifetime updates
Release Notes
New Update (released on June 6th, 2024)
- Compatible with Magento 2.4.7
Version 1.0.4 (released on May 8th, 2023)
- Compatible with Magento 2.4.6
New Update (released on Jun 24th, 2021)
- Fix some issues and update mail template
New Update (released on Feb 1st, 2021)
- Upgrade search feature
New Update (released on Aug 20th, 2020)
- Compatible with Magento 2.4.0
Version 1.0.0 (released on Jun 12th, 2020)
- Initial release
Frequently Asked Questions
Do you have any questions about Magento 2 FAQ Extension? See the list below for our most frequently asked questions. If your questions are not listed here, please contact us.
Feature FAQs
To install this extension, please refer to Magento 2 FAQ Extension Installation Guide for detailed instructions. It will take you just a few minutes to install our extension.
Yes. The frontend and backend demo is available, you can use them to see how the extension works.
This may be because you haven't assigned the question to any category and tag.
No. You are able to create unlimited categories & tags you want as well as questions.
Of course. You can place FAQs on any page you want by adding a widget in the backend. There are two ways you can do:
- First, You can add a new widget with its type = FAQ questions list and then assign it to the page you want it to display.
- Or you can choose your wanted page and then add a widget with the type = FAQ questions list into its content.
Yes, it does.
Yes. Simply enter your wanted number in the Questions per page field in the backend to limit the number of questions will be shown.
Support FAQs
To get support for installation, you need to pay $50 per product. You can pay for installation fee while adding a product to cart from its detail page by ticking Installation Support + $50.00 in the Additional Services block. Or purchase installation support separately from this page.
After finishing your purchase, please submit a ticket and we're ready for help within 24 hours. Don't forget to include the following information in your ticket:
-
Order ID
-
SSH account & admin account
Absolutely. Magezon offers you free lifetime updates and 90-day free support.
After 90 days, you need to pay an extra fee for our support. However, we believe that 90 days is enough for you to install, run and use our extension properly on your website.
If you have any questions or need any support, feel free to contact us via the following ways. We will get back to you within 24 hours after you submit your support request.
- Submit contact form.
- Email us at support@magezon.com.
- Submit a ticket.
- Contact us through Skype.
- Contact us via live chat on our website.
Payment FAQs
Currently, we only support payment via Paypal if you purchase products on our website. However, we will consider other payment methods and notify you of this.
Yes, you can ask for a refund within 30 days since your purchase. However, please check our refund policy first to make sure that you are eligible for the refund. Then send your request by submitting contact form or emailing us at support@magezon.com.
Yes, you just need to pay one time to get our product without monthly service or update cost or something like that.
License FAQs
According to our license policy, you are allowed to use a single extension license on only one Magento installation.
If you want to use our extension on another Magento installation, you have to purchase another license for this installation.
If you’re running multiple domains or websites under the same Magento installation, you just need to use one extension license.
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